November 12th, 2009
Try thinking more if just for your own sake
I am oh-so-disappointed.
There's a practice called the "midyear assessment" where I work and we used to do it every year right around July or August. It's where we sit down with our superiors and talk about our performance during the first part of the year, revisit our successes and failures and talk about plans on how to improve or sustain how we're performing. Well, the company dropped the ball last year, failing to make this practice a requirement. Since it's no longer required, no one's going to do it--surprisingly I didn't do it but I was preparing myself for it in case they announced that we needed to do it. Anyway, this year I thought we'd drop the ball again, but the bright minds running the company saw that it was a good practice and made it mandatory again. Better late than never, yes, so I'm fine with this being announced at the start of October, the start of the 4th quarter.
I was stoked. I was looking forward to it. I thought I did pretty well, considering how the year started (the team V debacle) and how much I was able to contribute to my department. I worked on a standardized way of gathering customer feedback, spearheaded the standardization of gathering surveys for our teams, assisted with the creation of a few assessment forms, appraisal forms and scorecards. I was quite active--proactive, if you may. I was rejuvenated by the new leadership that my department was under.
But, there was a dirty brown lining in this cloud. The new leadership involved a person who NEVER had any experience in our department whatsoever (leading many to question his promotion as our number one guy). I gave him the benefit of the doubt, despite being underwhelmed every time I worked for him. I always gave him the benefit of the doubt despite the decisions that he's made (which I disagreed with) and with what's been happening all around us. Well, this week, he did a few things that really ruined my perception of him.
I talked about the midyear feedback and how enthusiastic I was. Part of it was because I didn't have to work on any feedback sessions -- I didn't have any direct reports at that time, and lucky for me no one approached me for assistance with my former direct reports. So I was relaxed and had the luxury of focusing on other tasks. The deadline of October 31 passed, and the company extended it to November 15. I had no worries. The first week of November passed. Monday, November 9, passed. No worries. Then came Tuesday, the 10th of November. When I came in for work, I saw an email from our department head, asking me for inputs on two employees that I assisted and met a few times. I replied to his email immediately. I heard Luke Skywalker in my head saying "I have a bad feeling about this..." and the phone rang. It was our department head. He started with a "Can you incorporate this in their feedback forms?", jabbed a "Until what time do you usually stay at the office?" and hit me with a one-two combination of "I think you've had more experience in handling them than I have" and "Can you take care of closing this item for me?". It was TKO for me right there. No walking away from that. So I agreed to do it, but he wasn't done. The bell had already rung, but he still threw a couple of punches. "By the way, I'm on leave this Friday. Can we close this by Thursday?" It was Tuesday night when he talked to me about this. The two employees that we were talking about were scheduled to come in at 10 AM. I came in at 11 PM. Not only was their schedule different from mine, this was on such a short notice. But who can say no to a department head? He wasn't asking me to carry the world. I said yes. I was able to ask their previous superior for help anyway (and I'm quite underwhelmed by her inputs, no offense to her. She should see the feedback forms that I composed back in 2007).
So I was willing to cover for that. But, there's a part of the form where we're supposed to encode the employee's previous goals, and I had no access to that. Only the department head had access to it. I requested for the information that I needed via email, spoke to him on the phone, face to face when we had our so-called feedback session, even IMed him. Did I get what I needed? No. NO. Sheesh. Any other guy wouldn't find a way to deliver. Good thing I'm not any other guy, I thought of asking the employees after delivering the feedback if they still had copies of their previous goals, and they did. Problem solved.
But this little situation/task isn't enough to turn me off completely. My department head disappointed me even further. He asked me to fill in a self-appraisal, where I'd provide feedback on how I think I did. So I submitted a Self-Evaluation Form. He then asked me to transfer my inputs to the Midyear Feedback Form. So I did what I was told to do and sent the inputs back to him. He then asked me to meet with him for the feedback. Guess what? He didn't even bother to add what I had wrote there. And he didn't even discuss it to me! Where's the feedback there???!??!?! All he said was "I added another area of improvement, you should be more visible blablabla." Then we worked on goals. The goals that he entered weren't even SMART goals. Sheesh. And what's really sad is that, I know that my previous superior sent her inputs regarding my performance to him. Did he incorporate that in my appraisal. Freaking NO.
How can I continue to look up to him and respect his leadership if he's like this? Geez. I'm oh-so-disappointed.